At Luxuria, we ensure fast, secure, and reliable delivery of all orders across India.
1. Shipping Coverage
We currently ship across all major cities and towns in India.
International shipping will be introduced soon.
2. Shipping Time
- Orders are processed within 1–2 working days.
- Delivery time is typically 3–7 working days, depending on your location.
- Rural or remote areas may take additional time.
Orders placed on Sundays or public holidays are processed the next working day.
3. Shipping Charges
- Free Shipping on orders above ₹[Add Amount].
- For orders below the minimum value, a standard shipping fee applies.
COD charges (if applicable) are non-refundable.
4. Order Tracking
Once the order is shipped:
- A tracking ID will be shared via Email/SMS/WhatsApp.
- You can track your shipment on the courier partner’s website.
5. Delivery Attempts
Couriers typically make 2–3 delivery attempts.
If the order is not received or reachable, it will be returned to us.
Re-delivery charges may apply for reshipping.
6. Incorrect Address
We are not responsible for:
- Wrong address entries
- Incomplete address details
- Unreachable phone numbers
Additional fees may apply for re-shipment.
7. Damaged Packages
If the package appears tampered with or damaged:
- Do not accept the parcel
- Inform us immediately with photos or videos